PROCEDURE IF YOU BOUGHT YOUR STINGER FROM A DEALER

Please contact our official
distributor - possibly through your dealer - for an initial diagnosis over the phone or via email. If this diagnosis shows that your product needs to be repaired, please follow their directions for sending in your Stinger product.


PROCEDURE IF YOU PURCHASED THE PRODUCT FROM OUR ONLINE STORE

If you acquired your Stinger from our online store, please
contact us directly for an initial diagnosis over the phone or by email. Subsequently, if our diagnosis shows that your product needs to be repaired, this is the procedure:

  1. We will issue you a Repair Return Number (RRN).
  2. The products should be sent to the address located on the RRN form you received. For us to effectively process your repair, please make sure your RRN is on the outside of the package you ship to us. Please use a trackable shipping service with insurance such as FedEx, UPS, or USPS. The shipping charge will be your responsibility.
  3. After receiving your product and having diagnosed the problem we will expediently correct the problem or replace the unit if your product falls under warranty. If it is outside of warranty, we will contact you for your permission to move forward with the repair, or replacement, at the cost we will quote to you at that time.

200621 Stinger Repair Returns Policy USA & Canada V3.0

Your local sales and tech support…

For the USA

MSC-America

7931 East Pecos Rd.
Suite 109
Mesa, Arizona 85212
(480) 372 2929

sales@msc-america.com

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For Canada

Mobile Solutions of Canada

2331 50 Ave. SE
Office 136
Calgary, Alberta T2B0N1
(403) 698 3695

sales@mobilesolutions-canada.com

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